Travelling Book Fairs

Pricing and Returns Policy

“Always fair prices.”

We take great pride in offering a fast, efficient, friendly and secure shopping experience, with a comprehensive product portfolio at fair prices.

VAT – Please note - Books are zero rated in the UK.

What information we hold about you
If you have bought something from us, we will have your email address, phone number, and postal address. Information is only used to help us contact you if a query arises with an order.

We collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual user’s pathways through the site.

Returns policy
If you are unhappy with the quality of your purchase, i.e. the item you have ordered is faulty or defective you must return it to us unused and in its original condition within 20 days for a prompt replacement, exchange or refund.

Returns
How do I return an item? Simply call us on 0800 731 5758 and one of our customer support team will issue you with a Returns Authorisation Code that will enable us to process your return quickly and efficiently. You must obtain a Returns Authorisation Code before sending anything back to us or we will not be able to process your return.

In all instances of dissatisfaction please contact the customer support for assistance before returning goods.

Items lost in transit: We cannot be held responsible for packages lost in transit: as you are responsible for returning the item(s) to us, we recommend sending the package by Recorded/Special Delivery.

Please note, in all instances Travelling Books shall not be liable for incidental or consequential damages or expenses, including but not limited to lost profits or other economic or commercial losses. This warranty does not affect your statutory rights.